Terms of Service

Readings Terms

To purchase a reading, the buyer must be over 16 years old. However, the receiver of the reading must be over 18 years old (parents and legal guardians can book readings for their children).

All readings are confidential. In compliance with GDPR, the client's data is processed lawfully, fairly, and transparently. Payments are made in compliance with the security and regulations of Stripe such as PCI DSS, Encryption, and GDPR.

Once booked, Hannah will email the client to collect their birth information for the reading (date, time and place of birth). Make sure your email is correct! 

The client is to allow Hannah 48 hours to collect their information. The client's delivery date of their reading will be confirmed once Hannah has successfully received the client's birth information. Make sure to check your SPAM EMAIL FOLDER for an email from Hannah, just in case. If you have any questions email Hannah at hannahselsewhere@outlook.com 

Once the client has purchased, booked and confirmed their reading, the purchase is non-refundable, unless the reading has not been delivered by the date confirmed. Readings are pre-recorded. Readings can take between 1-3 weeks.

If booking a "Relationship Reading", the client must have permission from their significant other before booking. This reading is not for those who are lawfully married and/or interested in a third party. Relationship readings can also be used for other types of relationships such as parent/child relationships, friendships or business partnerships. Please specify when booking.

Subscriptions Terms

If purchasing the "Monthly Horoscope Service", please note, this is a subscription service. The client agrees to pay the subscription fees for the service as displayed on the website at the time of their subscription. Subscription fees are billed in advance on a monthly basis. The clients subscription will automatically renew at the end of each billing cycle unless they cancel it mid cycle, in which case, their subscription remains active until the end of their current billing period, and will not be charged for subsequent billing cycles. No refunds will be issued for partial billing cycles. 

The client authorizes the charge to their designated payment method for all applicable fees, and agrees to provide valid and current payment information. If their payment fails, Hannah may suspend or terminate their access to the service until the payment is successfully processed. 

Hannah reserves the right to change the subscription fees for the service at any time. Hannah will provide the client with reasonable prior notice of any price changes. If the client does not agree with the new price, they may cancel their subscription before the new price takes effect. 

Hannah reserves the right to suspend or terminate the client's access to the service at Hannah's sole discretion, without notice, for any reason, including but not limited to: 1. Client's breach of these terms, 2. Client's failure to pay subscription fees, 3. If Hannah believes the client's actions may cause legal liability for the client, other users, and Hannah. 

General Terms of Service

The House Systems Hannah uses are Whole Sign, Placidus and Equal House. Hannah will use Whole Sign by default, but it's up to the client to specify otherwise. You can also request a different house system if you wish.

Readings and Monthly Horoscopes will be unlisted on a separate YouTube Channel where the client can view it as many times as they like, or up until the unlikely event that YouTube takes the video down for whatever reason. The link for the reading will ONLY be sent to the client. A copy of the chart/s used will be sent to the client for reference.

All readings will be completed with the clients' understanding that if they enter/send the incorrect birth information, the reading will not be refunded. The client's birth information cannot be changed after the reading has been started. All clients agree to provide accurate, current, and complete information when booking or subscribing. The client is responsible for maintaining the confidentiality of their booking and subscription information. 

Readings are completed with the understanding that the client has free will, and is responsible for their actions after receiving their reading. Hannah's readings are for guidance, self-exploration, and entertainment purpose, and not a substitute for professional advice (e.g. medical, legal, financial, psychological). Hannah is not qualified to provide medical, legal, or financial advice, and clients should consult licensed professionals for such matters. 

The client can email Hannah with any questions or concerns, *but no other services are provided until advertised.