Terms & Conditions

  • To purchase a reading, the buyer must be over 16 years old. However, the receiver of the reading must be over 18 years old.  
  • All readings are confidential. 
  • Once your order has been sent, please make sure to check your JUNK EMAIL FOLDER for a confirmation from Hannah, just encase.
  • Client to place an order/book a reading by providing their birth information, current location and preferred pronouns. They are also free to ask any questions they may have, as well as 1 Follow Up Question after the reading.
  • Once the information has been sent to Hannah, the client must allow Hannah 48 hours to contact the client in order to retrieve payment from the client - Payments are made via PayPal and are a set price (which includes transfer fees).
  • After the payment has been made via PayPal, the reading has officially been purchased and booked. The length/time of the reading will also be confirmed.
  • Once purchased and booked, the client is to allow between 14-40 days for the delivery of their reading, after confirmation with Hannah.
  • Once the client has purchased, booked and confirmed their reading, the purchase is non refundable, unless the reading has not been delivered within 14-40 days.
  • If purchasing a 'Synastry/Composite Chart Reading' or a couples reading, the client must have permission from the significant other before booking. This reading is not for those who are lawfully married and/or interested in a third party.
  • The House Systems Hannah uses are Whole Sign, Placidus and Equal House. Hannah will use Whole Sign by default, but it's up to the client to specify otherwise.
  • The Reading will be posted to a private YouTube Channel where the client can view it as many times as they like, or up until the likely event that YouTube takes the video down for whatever reason. Client may also request a file of the reading which will be sent via OneDrive.  
  • Readings will be completed with the clients understanding that if they enter the incorrect birth information, the reading will not be refunded. 
  • Returning customers are eligible to receive 10% off their next reading/s. 
  • Readings are completed with the understanding that the client has free will, and is responsible for the actions taken after their reading.
  • The client can email Hannah with any questions or concerns, *but no other services are provided until advertised.