Terms & Conditions

  • To purchase a reading, the buyer must be over 16 years old. However, the receiver of the reading must be over 18 years old.  
  • All readings are confidential. 
  • Once your order has been sent, please make sure to check your JUNK EMAIL FOLDER for a confirmation from Hannah, just in case.
  • Client to place an order/book a reading by providing their birth information, current location and preferred pronouns. They are also free to ask any questions they may have, as well as 1 Follow Up Question after the reading (via email).
  • After sending information for a reading, the client must allow Hannah 48 hours to contact the client in order to retrieve payment - Payments are made via PayPal and are a set price (which includes transfer fees & VAT).
  • After the payment has been made via PayPal, the reading has officially been purchased and booked. The length/time of the reading will be confirmed, as well as the delivery date.
  • Once the client has purchased, booked and confirmed their reading, the purchase is non refundable, unless the reading has not been delivered by the date confirmed.
  • If purchasing a 'Synastry/Composite Chart Reading' or a couples reading, the client must have permission from the significant other before booking. This reading is not for those who are lawfully married and/or interested in a third party. 
  • Synastry/Composite Readings can also be used for other types of relationships such as Parent/Child relationships, Friendships or Business Partnerships. Please specify when booking.
  • The House Systems Hannah uses are Whole Sign, Placidus and Equal House. Hannah will use Whole Sign by default, but it's up to the client to specify otherwise. You can also request a different house system if you wish.
  • Readings will be unlisted on a separate YouTube Channel where the client can view it as many times as they like, or up until the unlikely event that YouTube takes the video down for whatever reason. The link for the reading will ONLY be sent to the Client. The client may also request a file of the reading which will be sent via OneDrive. A copy of the chart/s used will be sent to the client for reference.
  • All readings will be completed with the clients understanding that if they enter/send the incorrect birth information, the reading will not be refunded. The client's birth information cannot be changed after the reading has been started. 
  • Returning customers are eligible to receive 10% off their next reading/s. 
  • Readings are completed with the understanding that the client has free will, and is responsible for their actions after receiving their reading.
  • The client can email Hannah with any questions or concerns, *but no other services are provided until advertised.